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Enterprise Support & Services

Global Support

Vexata Customer Support offers a variety of services that helps our customers achieve their business goals and fully leverage their investment. With the purchase of one of our comprehensive support options, customers can enjoy peace of mind that Vexata Subject Matter Experts (SME’s) will be available 24x7x365 to resolve their support incidents.

Support Overview:

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Gold Support

Includes 24x7x365 unlimited access to global Technical Support, Software Maintenance Releases, Call Home functionality, Software Minor Upgrades, and Onsite Next-Business-Day hardware replacement.

Platinum Support

Includes 24x7x365 unlimited access to global Technical Support, Software Maintenance Releases, Call Home functionality, Proactive Monitoring, Software Minor Upgrades, Remote Training and Onsite 4-Hour hardware replacement.

Support Options

EMAIL

Send us a message to get the information you need

 

support@vexata.com

 

sales@vexata.com

PHONE

Call us 24×7 to get speedy

answers to your questions

 

Toll Free (Within USA):

1-(877)-783-9282

1(877) 7 VEXATA

 

Outside USA:

1(408) 709-1209

ONLINE

Get immediate access to the latest releases and documentation.

 

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